Your coach sent you a link by email or text message. This article walks you through what happens when you tap it. Setting up takes about five minutes, and you can stop and come back at any time.
Before you start
Have your phone nearby. We send a code by text message to sign you in.
Have a bank card or your online banking login ready for the last step. You are not charged during setup.
1. Open the link and choose Text message
Tap the link from your coach. A page opens asking how you would like to sign in. Tap Text message. It is the easiest choice because there is no password to remember.
If you would rather use an email address and a password, tap Other sign-in options at the bottom, then tap Email.
2. Enter your mobile number
Your name and email are already filled in. Type your mobile number and tap Text me a code.
We send a six-digit code to your phone. Type it into the box and tap Verify and continue.
3. Fill in your profile
There are four short steps. Tap Continue at the bottom of each one when you are done.
About you. Enter your date of birth and choose your gender.
Body details. Choose your height in feet and inches, and enter your weight in pounds. This helps your coach set safe starting points.
Your goal. Tap the goal that matters most to you and your experience level. You can also type a note for your coach.
Preferences. Tap the coaching style you prefer and tell us about any injuries. If you have one, tap where it is and add a short note so your coach can plan around it. Then tick the box to accept the terms.
4. Add a payment method
The last step saves a payment method on file for your coach. You are not charged now. Tap Add payment method and a secure payment page opens.
Bank is the easiest choice. A bank account never expires, so you will never need to update it. Tap your bank or search for it, sign in with your usual online banking login, then tap Set up bank account.
Card works too. Enter the card number, expiry date, the security code from the back, and the name on the card.
Either way, enter your billing address and tap the blue button at the bottom to finish.
You're all set
Your profile and payment method are saved. When your coach is ready, open the Strix app and sign in with your mobile number the same way: tap Get started, enter your number, and type the code we text you.
Need help?
If you get stuck at any point, email [email protected] or ask at the front desk. We are happy to help.