Plans change. You can move or cancel a session yourself from My Bookings.
Find the session
1. At the bottom of the screen, tap Book, then tap My Bookings at the top right.
2. Find the session. Each one has two buttons: Reschedule moves it to a different time, and Cancel Booking removes it.
To move a session
1. Tap Reschedule.
2. A list of open sessions appears. Tap the day and time you would like instead. Slide up to see more.
3. Check the new day and time, then tap Reschedule. If you change your mind, tap Keep Current.
Your booking now shows the new day and time.
To cancel a session
1. Tap Cancel Booking.
2. Tap Cancel Booking again to confirm, or Keep Booking to keep your place.
Your place is free for someone else, and the change is noted under Session activity.
Good to know
Please cancel at least two hours before a session starts. Inside that window only Cancel This Class is shown and Reschedule is not available; your gym sets the exact cancellation rules.
You can book a new session any time from the Book tab.
Need help?
Ask a coach at the front desk or email [email protected].